As an applicant for employment at Marquette, it is critical that you understand and agree with the standard of service details stipulated below.
Marquette employees focus on 10-Hospitality Promises to ensure that our residents have the very best experience during every encounter with staff. These promises are a part of Marquette’s “Extraordinary Impressions”, which is a culture and commitment to resident care and satisfaction. The 10-Hospitality Promises include:
Hospitality Promise #1: We greet you warmly, by name and with a smile.
Hospitality Promise #2: We treat everyone with courteous respect.
Hospitality Promise #3: We strive to anticipate your needs and act accordingly.
Hospitality Promise #4: We listen and respond enthusiastically in a timely manner.
Hospitality Promise #5: We hold ourselves and one another accountable.
Hospitality Promise #6: We make you feel important.
Hospitality Promise #7: We embrace and value our differences.
Hospitality Promise #8: We ask, “Is there anything else I can do for you?”
Hospitality Promise #9: We maintain high levels of professionalism, both in conduct and appearance, at all times.
Hospitality Promise #10: We pay attention to details.
If you are interested in providing our residents with this focused attention, please complete our application to be considered as a candidate for employment.
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify the Human Resource Director.